hi,i am sorry to hear that you still have not yet receive the product. no worry, i will try my best to help you on this case.i just check the record, we have shipped the product to you on 2016 - 01 - 12 18: 21: 15.0 town hong kong post office air mail service (no track number) the two following address:engelsgrube 68, networking, the 23552, theplease double check to ensure the delivery address is correctnormally, it takes 25 to 45 days to delivery from hong kong to your country. if you still have not receive it yet, i think maybe there's some delay in delivery. in this case, would you mind waiting a few more days for it? i will try to contact the hong kong post office to get more information about your order too.please let me know if you can not receive it in a few days, i will arrange refund or resend.regards,
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